Description : Segment Accounting Director - CMS/CGS
Location:Englewood, Colorado
Attract, develop & engage a world-class workforce
TeleTech is an organization that spans more than 25 countries, 6 continents and transacts business in over 50 languages. At TeleTech our opportunities in Accounting provide for a successful career for bright and energetic professionals. A publically held organization, TeleTech Holdings, Inc. (NASDAQ: TTEC) allows you to put your financial and accounting expertise to work for a leading global provider of analytic-driven, technology-enabled customer engagement solutions. From accounting professionals and financial reporting specialists to internal auditors and tax professionals, TeleTech offers a wide range of exciting positions that will allow you to realize the rewards of a fast-paced career in accounting and finance while enjoying the benefits of our collaborative team environment.
Position Summary:
TeleTech is currently searching for a licensed CPA to join our team as a Director of Segment Accounting CMS/CGS. The CMS/CGS segments are responsible for our Customer Care Services and Customer Growth Services services across all the industry verticals. Our Director of Segment Accounting CMS/CGS is a key member within the Global Accounting team in supporting both domestic and international locations. The team is looking for a dynamic individual who can lead the month end close for the segment and partner closely with the business to assist in driving team success. The primary purpose of this position is to be the trusted accounting advisor to the CMS/CGS segment. In addition to maintaining general accounting functions and accounting transactional activity the Director of Segment Accounting CMS/CGSwill partner with the FP&A CMS/SGS teams having primary focus on accounting for the segment, assist in providing business insight and analysis of actuals for both P&L management and revenue analysis.
Our Director of Segment Accounting CMS/CGS Duties & Responsibilities will include:
Reporting to the VP, Segment Controller, the Director of Segment Accounting CMS/CGS will establish and maintain all general accounting functions effectively, including all transactions related to costs and accruals, and will partner with our Philippines Accounting Center of Excellence with respect to the accounting shared services for the segment (e.g. Accounts Payable, Travel & Expense, Cash Management, Fixed Assets, etc.). Additionally, the Director of Segment Accounting CMS/CGS will ensure adequate Sarbanes Oxley Compliance, internal controls, financial reporting, and accounting processes and systems, as well as support the segment business and operations leaders in understanding/analyzing financial results and assist, as needed, in the budgeting and forecasting process. Provide all segment accounting support, close and application of TTEC accounting policies. Support segment business and operations leaders in regards to understanding the financial results. Ensure adequate financial controls and reviews. Ensure segment SOX compliance. Coordinate year-end financial audit with the Executive Director of Financial Reporting to ensure timetables are met, and follow up on any potential issues related to the segment. Support business development and M&A activities with the SVP, Global Controller, Principal of Financial Reporting, and Director of Financial Integration which includes, but is not limited to, integration of operations, systems, policies and procedures, and internal reporting with the TeleTech Global Accounting model. Support Executive Director of Financial Reporting and SVP, Global Controller for investor relations activities as it relates to the segment. With segment business analysts, review monthly financial performance and forecasts to ensure understanding of variances. Follow up effectively on all internal audit reports related to the segment including attendance at the planning and closing meeting, developing responses to audit comments, and assuring that management action plans are implemented. Support business and operations leaders and corporate management, as needed, in understanding / adherence to annual budgets or forecast. Fully supports Company goals of continuous improvement and operational excellence at strategic and tactical levels including reviewing areas of responsibility for improvement opportunities to initiate projects or communicate ideas to management as well as active participation on project teams. Develop and monitor productivity metrics as an important element of KPIs to track and analyze. Any additional responsibilities or tasks as assigned.
Job Specifications:
CPA or CA Required 10+ years of demonstrated work experience in Accounting. Strong knowledge of US GAAP required, including foreign currency translation and knowledge of IFRS. Strong analytical and problem solving abilities. Exceptional interpersonal and organizational skills. BS/BA degree in finance or accounting. Advanced PC skills in spreadsheet and relational database applications required. Knowledge of and experience with Oracle R12 financial systems including Oracle Projects and associated reporting tools (e.g. Noetix, Hyperion Essbase). Excellent organizational, analytical, and communication skills (both written and verbal). Demonstrated ability to thrive in complex environments. Public accounting experience preferred. Consulting services operational (back-office) accounting experience, a plus Ability to travel, as required. Must possess a Passport. TeleTech is one of the largest and most geographically diverse global providers of technology-enabled business process outsourcing solutions. Our integrated global solutions are provided by approximately 42,000 across 68 delivery centers in 20 countries. TeleTech and its subsidiaries have a 31-year history of designing, implementing, and managing critical business processes for Global 1000 companies to increase their operating efficiencies. TeleTech and its subsidiaries support more than 270 business process outsourcing programs serving approximately 90 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW. APPLY
Description : Customer Service and Sales Representative Sherwood, AR
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative. We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent. Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses 6 weeks of paid product knowledge and service training Career advancement opportunities On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED 6 months of customer service or sales experience Authorized to work in the Unites States A desire to help people prepare for their future health needs. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW. APPLY
The Service Delivery Manager is responsible for managing the operations and assigned functional role in an effort to increase the operational and financial effectiveness of the Service Delivery Center with specific accountability for attrition and employee satisfaction. Must ensure the operational metrics are being met by program.
Responsibilities associated with managing the assigned functional departments include but are not limited to the following duties:
Learning Services - recommend, develop and implement strategies that enable employee's to successfully meet client training expectations, quality, customer satisfaction and performance objectives; effectively manage the training department by distributing workload, reviewing project materials and developing skills necessary for performance; evaluating performance via client metrics; oversees the development of instructional material in alignment with quality guidelines, student/facilitator guides, job aids and other training and quality documentation; defines budget requirements to meet training objectives; tracks training costs for the company and client; coordinates with client on all project specific updates and up training requirements while tracking and reporting all training hours for all positions; consults with corporate learning services team to ensure global standards and strategic best practices are implemented and measured locally. Human Capital - acts as an advisor for the Center ensuring legal compliance and resolution of all employee related issues ; interprets and implements company policies and procedures while overseeing HC as the primary point of contact for the Center regarding investigations, complaints, union avoidance, terminations, LOA's, FMLA and other escalated HC issues; coordinates and provides leadership development and management training for human capital such as harassment, employee relations, performance coaching and other legal/compliance related areas; consults with corporate HC team to ensure global standards and strategic best practices such as Optimum Rewards, are implemented and measured locally. Talent Acquisition - responsible for ensuring the site hits 100% of all staffing goals; ensures proper adoption of systems and tools associated with the on boarding process of new hires; responsible for reporting on staffing goals as well as coordination and implementation of weekly/monthly sourcing plans; manages invoicing and procurement process on a monthly basis; consults with corporate TA team to ensure global standards and strategic best practices are implemented and measured locally. Facilities - responsible for managing vendor accounts including contracts/agreements for preventative maintenance, security, janitorial, copier leases, cafeteria and food vending; perform minor repairs and maintenance on all facility related equipment, storage units, and keys associated with access to the facility; manages procurement process including PR submittals, PO's and invoice matching; coordinate site Health and Safety, Security and Emergency procedures; consults with corporate Facilities team to ensure global standards and strategic best practices are implemented and measured locally. Reviews site / account profitability and coordinates billing processes and procedures for required departments by client; makes recommendations to improve operational effectiveness through workforce planning; responsible for the accuracy of data and reports generated through workforce systems and databases. Ensures global standards and strategic best practices are implemented and measured locally. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW, APPLY
At Technology Solutions Group, a TeleTech Holdings company, we are committed to excellence in the delivery of our Contact Center and Cloud Computing solutions. As part of our Avaya Sales Engineering division, your knowledge and experience in the converged IP contact center, voice self-service solutions (application and infrastructure) and Avaya Contact Center Solutions space will be the key for success in our growing practice. We are currently searching for a Finance Analyst to work in our Aurora, IL office. The ideal candidate will be a self-starter with a can-do attitude who works well in a team environment and is motivated to build their finance skills and experience. The role will be a part of the operations department. Some of the tasks the role will be responsible for are as follows (among others): managing TSGs financials, time tracking reporting, subcontractor set up in Oracle, assisting with generating invoicing, processing billing adjustments, assistance calculating monthly sales commissions, internal and external audit support, and order management team support.
Role Responsibilities:
Ensure accuracy of data entered into financial systems. Research discrepancies to make appropriate adjustments. Review, process and code invoices through financial system including verification, approvals and managing vendor inquiries. Research, compile, and analyze data related to special projects.
Required skills:
Degree in Business or Finance is preferred. 2 to 3 years experience working in a Finance Specialist or Analyst capacity. Advanced Excel user as proven through business application. Knowledge of standard accounting systems is beneficial Ability to take ownership, communicate results, adapt to change and think strategically Capable of working under pressure and managing time in order to meet critical deadlines Strong verbal and written communication skills as well as analytical thinking. Effective organizational skills with the ability to prioritize daily work flow Ability to work independently and under pressure Flexible and adaptable to changing priorities, and ability to take direction from multiple internal clients simultaneously. Capable of maintaining confidentiality and diplomacy. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW. APPLY
Performs all Technology IT Desktop Support job responsibilities. Oversee and support trouble ticket activity and work orders as required. Fully comprehend and understand TeleTech and partner's policies and procedures. Develop and verify documented stepped procedures. Take ownership of projects and see them through to timely completion. Proactively recognize technical issues affecting the agent or call center production and recommend an effective solution. Be a Technical Subject Matter Expert (SME) for all desktop (production and support) applications. Take responsibility for assigned from inception through deployment. Work co-operatively with other TeleTech technology units to provide superb quality customer service. Understand and enforce TeleTech policies and follow all safety rules and regulations. Additional tasks and responsibilities assigned by the Team Lead and Technology Management.
Minimum Position Qualifications:
Certifiable technical skills. Acceptable call center related technical certifications including but are not limited to Bachelor Degree in Computer Science and two years experience in maintain desktop systems, or minimum certification as a Microsoft Certified System Engineer (MCSE) and two years experience in maintain desktop systems. Excellent customer service skills as defined in terms of customer satisfaction. Must be familiar with the call center business and supporting multiple clients. Excellent time management and organizational skills. Demonstrated work experience in a networked client-server environment with experience with Microsoft TCP/IP and network environment. Demonstrate a commitment to continuous learning, obtaining appropriate certifications, and developing skills with ever changing technology. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW. APPLY
Strong Administrative and IT skills with Microsoft Office suite. * Flexibility and Adaptability * Intelligent, articulate and hands-on on job driscription * Excellent organization skills and ability to work on their own intiative, *Attention to details and ability to prioritise effeciently.
Responsibilities :
* Organizing international travel arrangement/visas and itineraries. * Extensive diary management. * Organizing internal and external meeting, conference, lunches and events. * Detailed minute taking * Typing correspondence and in box management * Ensure the confidentiality of information produced and distributed information.
Description :
An organized and professional Female Personal Assistants (PA) is required to join a Maneuver General Trading Company based in United Arab Emirates. As A personal assistants, you will be reporting to the General Manager and will be responsible for providing and effective and efficient secretarial services. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW, APPLY
* Experience of the implementation of multi-channel of sales and marketing job within a fast moving environment. * Strong communication skills and extensive experience of database management. * Good negotiating and interpersonal skills * Capable to work under extreme pressure of time and manage to prioritized works.
Responsibilities :
* Liaising with various agencies, negotiating rates and plan strategies. * Coordinating company and client catalog production and distribution * Liaise with Vendor Management and Supplier, both internally and externally, collating content for advertising and customer promotion. * Produce daily, weekly and monthly reports on all sales & marketing activities, in order to review the success of campaigns. * Maintaining and updating customer database. * Contact prospective client to arrange meeting where credentials and opportunities could be discussed. * Preparing sales quotation, chasing orders and responding to queries.
Description :
The Maneuver General Trading LL C Company based in United Arab Emirates (UAE) is seeking to recruit a Sales & Marketing Representative to work with in Direct Marketing. Your goal are to find, attract and win new customer, and to further nurture and retain existing customers, increasing product penetration across all product areas globally. IF YOU WANT TO APPLY FOR THIS JOB THEN CLICK ON THE LINK GIVEN BELOW. APPLY
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